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Gift Options: upselling

Learn more about the different gift option settings when a gift product is connected or disconnected.

Updated today

Gift product disconnected

When you want customers be able to add simple gift options without charging them a fee. Do not connect a gift product to the gift option.

  • default mode when a gift product is not connected yet.

  • simple checkbox to indicate an item or order is to be gifted.

  • simple gift messaging.

When using basic mode there is no line-item fee associated with the order, use Basic mode for offering free and simple gift options.

Gift product connected

When you want to charge a fee to your customers for adding gift options to their order. Create a new gift product, or select an existing gift product (if you already have a SKU for gift options). Your customers will select options from the connected Gift Product which will determine their upsell fee.

  • allows you to charge a fee for gift options + gift messages.

  • will add a new line-item with the fee (this is a Shopify requirement).

  • not available on the Free plan, switch to Flex or Fixed to upsell gift options.

  • offer different gift variants to allow customer to choose.

Gift option with connected gift product and additional settings

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