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Turn off the gift message for a gift variant

Set the message, sender and receiver fields for each gift variant in the Gifting editor

You can turn off the gift message, the sender name, or the receiver name for one gift variant, so a plain gift bag does not ask customers for a message. The fields stay on for your other gift variants.

💡 This is for a connected gift product with two or more gift variants. A field switched off for one gift variant stays visible and is disabled, so customers cannot add gifting details with that variant. With one gift variant, turn the field off in the Gift messages card on the gift option page instead.

Where to find it

  1. From your Shopify admin, open Wrapped. On Home, press Edit settings on the gift option.

    The Gift options card on Home with the Edit settings button outlined in red

    Press Edit settings on the gift option

  2. On the Gifting editor card, press Gift product. The Gifting editor opens on the Gift product pane.

    The Gifting editor card on the gift option page with the Gift product tile outlined in red

    Press the Gift product tile

  3. Under Variants, press the gift variant. Each row reads All fields, or names the fields that are off, such as No message.

    The Gift product pane in the Gifting editor with the Gift bag variant row outlined in red

    Press the gift variant row

Choose the fields for the gift variant

The Message fields popover has a switch for Gift message, Gift sender, and Gift receiver. Switch a field off and customers cannot use it with that gift variant. The change saves as soon as you press the switch.

The Message fields popover for the Gift bag variant with the Gift message switch off and outlined in red

Gift message off for the Gift bag variant, sender and receiver still on

A switch that is greyed out reads Turn on Gift message first. That field is off for the whole gift option. Turn it on in the Gift messages card on the gift option page, and then come back to the gift variant.

What customers see

Pick the gift variant in the preview to check it. The field stays in place and is disabled, so the gift block keeps its layout when customers switch between gift variants. To remove a field from the gift block for every gift variant, turn it off in the Gift messages card on the gift option page.

The gift block dialog with the Gift bag variant selected: the To and From fields are active and the disabled Message field is outlined in red

Gift bag selected: the Message field is disabled, To and From stay active

Recap

  • Message fields are set for each gift variant in the Gifting editor, under Gift product and then Variants.

  • Switch off Gift message, Gift sender, or Gift receiver for the variant that should not ask for it.

  • Each change saves right away.

  • The Gift messages card on the gift option page turns a field on or off for every gift variant.

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