Frequently Asked Questions
Find quick answers to common questions and tips for resolving issues.
16 articles
How to make gift options Free when specific products are purchased
How do I send gift information to my fulfillment network?
Gift Wrapping: Key Points and Benefits
What is "Important notice" in the order details?
Missing gift option line-item in Gift OrdersWhy are Gift Orders showing gifting details without gift option line-items?
Which gift blocks are right for me?
Why does the cart drawer close after adding gift options?
Where do I find the customer added gift options?Learn how to find the customer added gift options in the Shopify Admin.
Gift block is not appearing on storefront pages
Will Wrapped work with my cart drawer?
Gift Block is not appearing on checkout
Can I assign a different gift option to a specific product?
Gift Options: customer pricing and quantity modeLearn more about gift option pricing modes
What are Gifting Attributes?
How do I hide the gift product from my collections?Prevent the gift product from appearing in your product collections
Where do I find the Gift Option settings in Wrapped?Learn more about finding the gift option configurations and settings
