Seeing carts, abandoned checkouts, or orders that contain only the gift product and nothing else? These are usually bots. Bots crawl your store's product listings and add whatever they find. If your gift product is set to Active, it shows up in your "all" collection, storefront search, and Google, so bots can find it.
Fix: set the gift product to Unlisted
In Shopify Admin, under your Products list, open the Gift Product to view its settings.
In the Status box (top right), change Active to Unlisted.
Press Save.
Shopify product Status dropdown showing Unlisted
Unlisted hides the product from collections, search, recommendations, your sitemap and Google, but it can still be added to the cart. Your gift blocks keep working as normal.
Do not use Draft status - this is offline mode.
Draft products cannot be purchased, so your gift blocks will stop appearing.
Gift products created by Wrapped after October 2025 are already Unlisted. Older gift products may still be Active. It is worth checking.
Still seeing bot activity?
Unlisted stops bots from discovering the product, but a bot with a direct link can still add it. For anything beyond that, contact Shopify Support and ask about their bot protection options for carts and checkout. This is handled by Shopify, not by Wrapped.