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Gift product is out of stock

Give your gift product available inventory, or set it to continue selling when out of stock, so customers can add gift options again.

You can keep gift options available to customers by giving your gift product available inventory, or by setting it to continue selling when out of stock. When every variant of your gift product is out of stock, customers can't add gift options, and the gift options page shows the Gift product is out of stock banner.

Where to find it

  1. In Wrapped, open Gifting for Products or Gifting for Orders.

  2. On the Gift product is out of stock banner, press Manage product. Your gift product opens over Wrapped.

  3. Scroll to the Inventory card.

The Gift product is out of stock banner with the Manage product button outlined in red

The banner on the gift options page

Add inventory

In the Inventory card, press the number in the Available column and enter how many you have. Each order with a gift option uses one from this number.

The Inventory card of the gift product with the Available column outlined in red

The Available column shows how many gift options customers can add

Keep selling when out of stock

Press Sell when out of stock, and then check Continue selling when out of stock. Customers can add gift options whatever the Available column shows.

The Inventory card with More details open and the Continue selling when out of stock checkbox outlined in red

Continue selling when out of stock

💡 Gift wrap, gift boxes, and gift messages often have no inventory to count. Checking Continue selling when out of stock keeps gift options available without counting inventory.

Save your gift product

Press Save at the top of your gift product. The gift options page refreshes and the banner no longer shows.

Recap

  • When every variant of your gift product is out of stock, customers can't add gift options.

  • Press Manage product on the banner to open your gift product.

  • Add inventory in the Available column, or check Continue selling when out of stock.

  • Press Save, and the banner no longer shows.

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