If gift blocks are not showing on your storefront, check this list in order. In most cases one setting is still off.
Check which gift option shows gift blocks on that page
Each gift option shows gift blocks on its own pages. Gifting for Products shows them on the product page, the cart drawer, the cart page, and checkout. Gifting for Orders shows them on the cart drawer, the cart page, and checkout, but not on the product page.
To offer gift options on the product page, use Gifting for Products. Both gift options can be active at the same time. Each page has its own switch in the Gift blocks card on the gift option page, such as Add to the product details page or Add to the cart drawer. Checkout needs a Shopify Plus plan.
Turn on the app embed in the live theme
Gift blocks appear only when the Wrapped app embed is on in the live theme. Home shows this reading in the App embed pill, and each active gift option card reads Offline while the app embed is off until it is on.
From your Shopify admin, open Wrapped. On Home, press Turn on app embed in the setup guide. The theme editor opens on the live theme with App embeds showing.
Turn on the Gift Options switch.
Press Save. The App embed pill on Home reads On in live theme as soon as the theme editor saves.
Turn on Gift Options under App embeds
š” When setup is done, the setup guide is under the More actions menu on Home. You can also open a gift option and press a theme in the Themes card. Each row reads On or Off and opens that theme in the theme editor, so a theme you are still working on can be turned on before it goes live.
Gift option status must be active
The gift option must be set to Active to appear in your storefront pages. Draft gift options are not published.
Visit the Gift option settings page in Wrapped
Set the status to Active
You must press Save to activate.
Gift product must be published to the online store
š” For businesses using Wrapped gift options with a connected gift product.
The gift product must be published to the online store.
This is required by Shopify so the gift option can be charged a fee and added as a line item to the order details.
When the gift product is not published, the gift option page shows a Gift product must be published banner at the top. Press Publish gift product on the banner, or on the gift option card on Home, to publish the gift product to the Online Store.
Gift product must have inventory available
š” For businesses using Wrapped gift options with a connected gift product.
When using gift options with a connected gift product, you must ensure the gift product has inventory available, or is set to continue selling when out of stock (verify this in the Shopify products admin for each gift variant).
If all gift variants are out of stock - the gift block will not appear.
Gift product must be available in markets
š” For businesses using Wrapped gift options with a connected gift product.
For stores using Shopify markets to service international customers. The gift product must be available in the market to ensure the gift blocks appear. You may decide to hide the gift block in cases where the customer is shopping from outside the market.
Gift block must be turned on
The gift block must be turned on in your gift option settings. This allows you to decide where to offer gift options in your storefront. Turn off to hide, turn on to show.
The cart drawer gift block appears in your slide-out drawer. This gift block is only used on cart drawers for theme-based or supported app-based solutions.
Check the Gift block visibility rules
The Gift block visibility card at the bottom of the gift option page decides which products show gift options. A product left out by a rule, such as a product tag, a product, or a collection, does not show the gift block.
Remove the condition in the card, or remove the tag from the product in your Shopify admin, and then press Save.
If you have verified the above and are still unable to see gift blocks on your storefront, you can try some alternative approaches:
Add an app block in your theme editor
For Product page and for Cart page only.
Note: Custom themes or themes from outside the Shopify theme store may be outdated and unable to support app blocks. Your theme must support app blocks to use this method.
View your cart page or product page in the theme editor.
In the side panel, press Add block.
Select Gift option for Orders if on the cart page.
Select Gift option for Products if on the product page.
Drag the block to your desired position.
You must press Save to publish.
Reposition the app block on your page in the theme editor
Use Developer tools
On a custom theme, a developer can place each gift block by hand. On the gift option page, press the code icon beside the gift block to show its developer fields. See Gift blocks: Developer tools.
Note: This option is for skilled Shopify Partners / Shopify Developers only. Wrapped support is unable to assist if the wrong value is entered. Instead you must clear the value and contact the Wrapped support team.