You can add a summary of the gift to the order note: which items are gifts, and the gift message, sender and receiver that the customer entered. The summary displays in the Notes section of the order in your Shopify admin, so your team can view the gift details without opening Wrapped.
Many fulfillment services, 3PLs, and warehouse systems can read only the order note, not line item properties or order attributes. The summary puts the gift details where they can read them.
Turn on the gift summary
From your Shopify admin, go to Apps > Wrapped, and then open Gifting for Products or Gifting for Orders.
In the Automations section, turn on Add a gift summary to the order note.
Press Save.
When the summary is added
The summary is added after the order is created, usually within 1–2 minutes. If a 3PL, warehouse, or fulfillment app imports your orders, set it to wait a few minutes before it imports a new order, so Wrapped and your other apps can finish their post-order updates first. Orders that don't contain a gift aren't updated.
What the summary contains
For each gift item, the summary lists the product, quantity, SKU, and the gift details that the customer entered, such as the gift message, sender and receiver. For Gifting for Orders, the summary lists the gift details for the whole order.
The summary works with Simple Bundles, Shopify Bundles, and Wrapped Bundles. When an item is part of a Wrapped bundle, the summary shows its Wrapped Bundle ID. Items in the same bundle share the same Wrapped Bundle ID.
A gift summary in the order note
The summary is placed between two — Wrapped Gifting Attributes — lines. Any note that's already on the order, such as a note that the customer added at checkout, is kept. When Wrapped updates the summary, only the text between its two lines changes.
The customer's checkout note is kept above the summary
Recap
Turn on Add a gift summary to the order note in the Automations section, and then press Save.
The summary is added to each new gift order, usually within 1–2 minutes.
Notes that are already on the order are kept.
Considerations
Only orders that are placed after you save the setting get a summary. Existing orders aren't updated.
Gifting for Products and Gifting for Orders each have their own switch.
The gift details are always saved on the order and its line items, even when this switch is off. The summary makes them easier to read.
If another app or automation also changes the order note, the last one to save wins. Check that your apps and automations don’t overwrite each other.
When your needs go beyond the summary, you can build an automation in Shopify Flow, a free app by Shopify.