Wrapped ensures that your gift orders are handled with precision and care. Integrating Wrapped with ShipStation is simple and efficient. This guide will detail how ShipStation identifies and processes gift orders from Wrapped.
How Wrapped Identifies Gift Orders in your store
When a customer places a gift order through Wrapped, they are tagged with "🎁 Wrapped". This tag serves as an identifier for gift orders, making it easier for ShipStation to recognize and process them accordingly.
Note: The default tag is "🎁 Wrapped", but you can customize this tag in your gift option settings.
How ShipStation Identifies Gift Orders
ShipStation has a built-in feature that identifies gift orders. When your store syncs orders to ShipStation, the "🎁 Wrapped" tag from Wrapped is also transferred.
ShipStation can then use this tag to identify the order as a gift order.
Refer to their Identify Gift Orders article for more information.
Identify Gift Orders in ShipStation Using Automation Rules
To ensure that ShipStation processes your customers gift orders correctly:
In ShipStation you may set an automation rule to handle these tagged orders.
The automation rule can be configured to apply specific actions to gift orders, such as adding gift wrapping or including a gift receipt.
For detailed steps on setting up automation rules in ShipStation, refer to their Automation Rule Examples article.
It is also worth noting ShipStation supports custom packaging options, you may choose to use custom packaging (with your branding for brand awareness) with the options mentioned above. Refer to their Creating Custom Package Types article for more information.
Where is the Order tag in Wrapped?
Find the Order tag in your gift options settings along the side column.
Conclusion
By integrating Wrapped with ShipStation and utilizing the "🎁 Wrapped" tag, you can ensure that your gift orders are identified and processed with the special attention they deserve. If you have further questions or need assistance, please reach out to the ShipStation support team.